Embedded Files
We are on a mission to streamline and simplify corporate wellness and mental healthcare.
Employee & Student Assistance Program Services
What sets our Employee Assistance Program apart is our unique approach in providing uncomplicated services that are accessible and easy to use.
Our goal is to boost staff morale and prioritize the well-being of all team members by promoting safety, good health, financial freedom, and mental well-being. This program offers valuable insights, assistance, and advice to employees (and/or students), while also providing convenient platforms for them to access resources and get support immediately, and download relevant documents to address their everyday challenges.
Mental Health Support
Access unlimited counseling and an abundance of resources to effectively address and tackle mental health issues via WhatsApp, web or mobile chat.
Medical Health Support
Confidential assistance and resources to support employees with effectively managing health conditions and promoting overall well-being.
Financial Wellness
Our confidential and expert assistance is available to aid employees in navigating financial difficulties and enhancing their overall financial well-being.
90%
of teams say mental health is negatively affecting revenue
500%
return on investment in mental health in terms of productivity and reduced absenteeism (WEF report)
70%
of employees say mental health has limited their performance
Platform and Resources
Over 10 years experience has shown us that employees dislike the pressure of talking to a counsellor on a telephone and most do not want to provide their identities when they need support.
Text-based counselling offers several advantages that can make it more comfortable and accessible than traditional voice or face-to-face conversations for many people. Messaging allows employees or students to seek support privately and discreetly, which can reduce anxiety, stigma, or fear of judgment. Many individuals find it easier to express sensitive emotions and personal challenges through writing, especially when discussing topics such as stress, anxiety, trauma, relationships, or workplace pressures.
Text chat also gives users time to reflect before responding, helping them communicate more clearly and thoughtfully. In addition, WhatsApp-based counselling is convenient and accessible from anywhere, allowing users to reach out for support without needing to schedule or attend in-person sessions. This creates a more flexible and approachable support system, particularly for younger users and individuals who may feel uncomfortable speaking openly in traditional counselling environments.
Dedicated Whatsapp Line
Employees get direct access to our counsellors via a dedicated Whatsapp line for each client. Our technology provides comprehensive statistics on usage, topics and trends.
Self-help Resources
Our interactive resources offer reliable information & advice on a wide range of topics like pregnancy, dependency, depression, break-ups, abuse, and any difficult situation employees may be dealing with.
Anonymous Support
Employees contact us anonymously to ensure confidentiality and remove all barriers. Clients can choose to divulge their identities should they wish that the employer step in, in special cases.
Feedback and Reporting
The wellness counselling platform provides monthly wellbeing reports that give an overview of the total number of employee or student interactions and the general categories of issues raised during the reporting period. These reports help employers, institutions, and funders identify overall well-being trends and areas where additional support may be needed, while maintaining strict confidentiality standards. All counselling sessions remain private, and no personal information or individual case details will ever be disclosed to the employer, institution, or funder.
We provide in-depth monthly reporting on usage and all interactions
Reports contain general statistics as well as information on individual interactions
Number of interactions per access method / channel
How many employees accessed our services per channel (whatsapp, web, mobile)Number of interactions by topic
The type of assistance & topics of interactions with employeesInteractions per hour by topic
What times employees are accessing our servicesConfidentiality
Our reporting contains statistics, but we keep individuals and the content of their interactions confidential.
These are just a few examples of our reporting data points
Page updated
Report abuse